ClassMap Terms of Service

Effective Date: 01.02.2025

Welcome to CLMP! These Terms of Service ("Terms") govern your access and use of the ClassMap platform, available at classmap.io ("Service"). By using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

1. Description of Service

ClassMap is an educational tool designed to help teachers manage classroom insights, student engagement, and learning progress. The Service allows teachers to document student interactions, generate analytics, and customize classroom reports.

2. Eligibility

To use ClassMap, you must be a registered teacher or school administrator. By using the Service, you represent that you are authorized to collect and manage student-related data in compliance with applicable laws.

3. User Accounts and Responsibilities

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You must provide accurate and complete information during registration.
  • You may not share your account access with unauthorized persons.
  • You are solely responsible for any activity that occurs under your account.
  • You agree to use ClassMap only for educational purposes and to respect the privacy of students.
  • You must not use the Service to punish students, but rather to enhance student well-being and educational development.
  • The use of inappropriate language or storage of sensitive student data beyond names is strictly prohibited.

4. Data Privacy and Protection

ClassMap is committed to protecting student data privacy and security. By using the Service, you acknowledge that:

  • You will only collect and store student data as necessary for educational purposes.
  • You must comply with applicable data protection laws, including GDPR and FERPA where relevant.
  • ClassMap does not sell or share student data with third parties without consent.
  • You have the ability to delete student data upon request.
  • Teachers own the data they enter into ClassMap, and ClassMap is not responsible for its content.
  • ClassMap stores data in an encrypted database and does not use personally identifiable information for analytics or any other purposes.

5. Acceptable Use Policy

You agree not to:

  • Use the Service for any illegal, harmful, or unauthorized purposes.
  • Upload or distribute malicious software or content.
  • Access, manipulate, or interfere with ClassMap's servers or infrastructure.
  • Share student data with unauthorized parties.
  • Misuse the platform in any way that violates student privacy or school policies.

6. Subscription and Pricing

  • ClassMap offers both individual teacher and school-wide subscription plans.
  • A 1-month free trial is available for new users.
  • Payment terms and pricing details are provided at [Insert Pricing Page URL].
  • Failure to pay subscription fees may result in account suspension.
  • Refunds will be processed to the original payment method in case of cancellations.

7. Intellectual Property

  • ClassMap and all related materials, trademarks, and content are the property of SC PAIE PE FOC SRL.
  • You may not copy, modify, or distribute any part of the Service without prior written consent.

8. Termination

  • We may suspend or terminate your account if you violate these Terms.
  • Users may request to delete their account, and all associated data will be removed accordingly.
  • Suspended accounts may result in permanent deletion of stored data if not reinstated.

9. Limitation of Liability

  • ClassMap is provided "as is" without warranties of any kind.
  • We do not guarantee uninterrupted access or that the Service will be error-free.
  • ClassMap is not liable for any indirect, incidental, or consequential damages arising from your use of the Service.
  • AI-generated insights provided by ClassMap should be reviewed by the user, as they may not always be accurate.

10. Service Limitations and Outages

  • While we strive for high availability, we do not guarantee uptime.
  • In case of data loss or service interruptions, users are encouraged to back up important data regularly.
  • ClassMap will notify users in case of significant outages or data incidents.

11. Data Collection & Processing

  • ClassMap collects user data including names, email addresses, class participation details, behavioral assessments, and teacher-provided notes.
  • Teachers must not enter personal student details beyond names.
  • Tracking technologies such as Google Analytics, Hotjar, and Bugsnag are used for service improvement.
  • AI services will only process non-personally identifiable data for analytics and insights.

12. Third-Party Services & Data Sharing

  • ClassMap integrates third-party services such as mailing services, payment processors, and analytics tools.
  • Some data may be transferred internationally, depending on hosting and service providers.

13. Compliance & User Rights

  • ClassMap follows GDPR and FERPA compliance guidelines to ensure data privacy.
  • Users may request data corrections or deletions by contacting support.
  • Security measures include authentication controls, access permissions, and database encryption.

14. Legal Jurisdiction

Any disputes, claims, or legal matters arising from the use of ClassMap will be settled in Romania in accordance with Romanian law.

15. Changes to These Terms

  • We may update these Terms from time to time.
  • Continued use of the Service after changes constitutes acceptance of the revised Terms.

16. Contact Information

If you have any questions about these Terms, please contact us at legal@classmap.io.